Analytics
Delivery and engagement metrics across every channel, in the dashboard.
Analytics lives in the dashboard under the Analytics section. It is session-authenticated (you sign in to view it), so there is no API-key endpoint for it today. For programmatic, per-message data, use the Sends API described in Delivery logs.
What you get
| View | Shows |
|---|---|
| KPIs | Totals and rates for sent, delivered, and failed across the selected range. |
| Funnel | Where messages drop off, from queued through to delivered or failed. |
| Heatmap | Send and delivery volume by time of day and day of week. |
| Geography | Delivery distribution by recipient region. |
| Top templates | The templates driving the most volume. |
| Provider comparison | Volume and delivery rate per provider, so you can see which backend performs. |
| Export | Download the underlying figures for the selected range. |
Every view filters by project and date range, and most break down by channel (email, sms, push, chat).
Where the numbers come from
Send and queue counts are recorded the moment a message is accepted, so volume and send-rate views are live immediately.
Delivered, bounced, opened, and geography figures depend on provider delivery webhooks being configured. Until each provider is pointed at the webhook ingress and verified, those downstream metrics stay empty even though sends are flowing. See Webhooks for the event model and the Channel guides for per-provider coverage.